Royal Plaza on Scotts
English

Reservations Officer

As a Reservations Officer, your role encompasses all areas of room reservations (but not limited to):

  • – Handles reservations-related enquiries, tasks and reports
  • – Accurately and efficiently process room reservations made from various channels
  • – Maximize room revenue through upselling
  • – Create coloruful guest experience for our guests by ensuring their requests are communicated timely to relevant departments for necessary actions
  • – Provide support when necessary to the Sales & Marketing team

 

Working Hours: Day shifts; this role requires you to work on alternate Saturday and/or Public Holidays (off in lieu will be granted)

 

Write to us if you can check the following listed:

  • – Excellent communication skills
  • – Eye for detail
  • – Service-oriented
  • – Able to work independently under tight timelines
  • – Prior experience in hotel/ travel industry with knowledge in Opera system will be advantageous

 

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Grow With Us!

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